The operating system for travel agencies

Run your travel agency
from one place.

TravelOps brings customer enquiries, trips, documents, payments and team activity into one organised workspace.

Service Requests queue in TravelOps: customer, route and service, status, payment and owner for each case

Every enquiry, one organised queue

Capture requests from your team, WhatsApp or Instagram, and each becomes a case with its route, service, status, payment and a clear owner.

Every enquiry organisedNothing lost in a chat, a call log or someone's head.
Trips tracked end to endFrom first enquiry to a completed, paid-up departure.
Documents kept togetherPassports, visas and files live on the case, not in inboxes.
Teams know what's nextClear ownership and outstanding actions for everyone.
How it works

One clear path, from enquiry to completed trip.

Your team logs the enquiry and TravelOps carries it the rest of the way, with every record, document and payment in the same place.

01Enquiry Logged

A walk-in, call, referral or DM, captured in seconds.

02Customer Record

Traveller details and history on one profile.

03Trip Workspace

Flights, stays, visas and tasks together.

04Documents & payments

Files checked, balances tracked to zero.

05Completed Trip

A clean record the whole team can stand behind.

A little help

Automation that does the tedious parts. Your team stays on the tools.

Optional assists that take repetitive work off your plate, without sending a single message your team didn't approve.

Assisted Intake
Turns a raw enquiry into a structured case.
Document Checks
Flags uploads as accepted or needs-fix.
Case Summaries
A quick read of where any trip stands.
Suggested Responses
Drafted for staff to review and send.
FAQ

Common questions

TravelOps replaces the usual mix of WhatsApp threads and spreadsheets with one workspace for enquiries, trips, documents and payments.

TravelOps is for travel and visa agencies that want to streamline their operations and stay in control of their business and customers. We're built in Nigeria and serving agencies across Africa.

No. In TravelOps, staff can log any enquiry, whether it's a walk-in, a call or a referral. Connecting WhatsApp or Instagram is optional.

TravelOps handles visas, flights, hotels, Hajj/Umrah and package trips, including tracking departures and seats.

Yes. Every enquiry, trip and client has a named owner on your team, so you always know who's responsible and nothing gets missed.

The AI helps take in new enquiries, checks documents and drafts replies. By default it only suggests, and your staff review and send. You can also let it reply automatically out of hours, but that's your choice, and your team can take over any conversation at any time.

Yes. We're built around Nigeria's data protection principles (NDPA), and each agency's data is kept completely separate, so only that agency's staff can see it. Passports and visa documents are stored privately, and every link to open one is secure and expires after a short time.

Yes. TravelOps runs in your phone's browser, so you and your staff can handle enquiries, check documents and update payments from anywhere.

Yes. When you join, our team helps you move your existing customers and trips into TravelOps.

Setup is quick. Our team onboards you and helps move your customers and trips across, so your agency is up and running within a day.

Yes. New agencies get one month free to try TravelOps with their real enquiries and team.

Get Started

Let's set up TravelOps for your agency.

Tell us how you work today. We'll show you how TravelOps fits, and help you move your enquiries, trips and documents across.

We'll reply from hello@travelopsapp.com within one working day.